Returns & Exchanges
At Odeholm Audio, we stand by the precision and craftsmanship of our electronics. If you are not completely satisfied with your high-fidelity equipment, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the serial number of your device to receive a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Carefully pack the item in its original factory packaging, including all cables, manuals, and accessories to ensure safe transit and full refund eligibility.
- 3.Shipping and Labeling
Affix the provided prepaid shipping label to the exterior of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the electronics, your refund will be processed to your original payment method within 5-7 business days.